A market leader for over 26 years, first released in 1991, with over 1,000 hotels with 3 to 2,500 bedrooms
The GuestMaster Database can be Cloud or PC based. So, you can access it from anywhere in the world.
Per Seat software activation - This means that a cost optional network module can be installed and used on any single PC at one time. So, you can move between PC's and instantly move the GuestMaster licence with you.
Full 2 way integration with SABRE GDS system for channel connect to websites like booking.com and Expedia etc.
Industry standard database (SQL Server) and Backup (Zip) file formats
Backup program with auto Backups feature. So, if your Internet goes down, and you can not reach your Cloud database, you can restore a backup on your own PC that was taken within the last hour.
Multiple Windows users log on, so you can log on as a different user in Windows and still use GuestMaster. Used for example, when you have a Windows Server which is a Domain Controller
Password Control with 4 levels of user, including Read Only
Bookings warnings printing for early / late arrivals
Advanced, fully automatic Tariff Control for seasonal tariff rates with layered tariffs conflict yield management
Quick Availability Check from the Main Calendar with auto free space selection
Invoice and Letter Layout Designer with free format text and graphics
Group Bookings control with repeating bookings and whole group moving and editing
Resource Maintenance to keep a record of maintenance requirements like a "jammed window"
Customer and Group name and address records de-duplication
Graphical Reservation Diary with Drag and Drop control, Auto Zoom and Dairy Printing
Infinite timescale for bookings from minutes to years
Minimum Duration Timeblock feature allows you to drop a timeblock to indicate that you would only accept a booking with a minimum duration of, for example, 2 days
Advanced resource optimisation for maximum use of company facilities
Resource Type Groups for rooms in different buildings etc.
Special offers to temporarily override the Tariff Control feature for easy Special Offer pricing
Bookings can be linked to a Group at any time with Group and Customer allocated discount
Linked bookings for follow on, and split reservations
Mandatory Fields in the Booking Details screen can be enforced
Optional Postcode module to instantly get the UK address from postcode, with detail down to the actual building
All customer history kept until archived with advanced archive feature
Quick emailing with editable standard templates and attachments
Advanced Email queuing
Include Calendar file on email, to provide guest with a reminder of their booking in their Microsoft Outlook calendar
Auto send standard emails, when bookings confirm, check out, etc.
Large, easy to read text on all screens
Cost Option for EPOS Tills in the Bar/Restaurants integration
Cost Option for Phone Systems for call logging integration
Four Invoices per Booking with folder naming
Virtually all international currency, tax and date time formats supported
Invoice Only Bookings for invoice creation without a booking
Cost Code Categories for expense accounts
Invoice Item Transfer between invoice folders, different invoices, and Group's own invoice
Packages control with nominated discount and Adult / Child control
Auto Transfer members invoices to the Group invoice
Group Statements and Payment facility
Multi Currency Payments
Design your own invoice packages, e.g. Wedding packages, dinner, bed & breakfast
Auto Transfer members invoices to the Group invoice
Summary screen with occupancy and availability percentages
Summary screen Printing and Previewing
Multiple Print of Letters or Invoices
Address label printing and previewing with zoom
Full accounting date control
Non Working Periods for Lunch times etc.
Resource Tariff Daily Update for end of accounting day
Free software updates and new versions included in upgrades package
Multiple 3D Graphs with Printing and Previewing
Graphs for Receipts, Invoices, Occupancy and Revenue
21 different Graph Types and many optional graphing features
59 different Management Reports with Printing and Previewing with Drill Down and Export facilities
Housekeeping control reports with 3 status modes
Favourite Reports tab
Reports Task Queue for background processing of complex reports
Invoice Printing and Previewing with user designed layouts
Booking Details user field naming and reporting with totals
Statement printing for Group Invoices
Invoice Export and Emailing features
FREE Option Internet module for taking reservations from your own website
Quick access to social media
Cost Option Guest Delivery System integrating with SABRE Online Travel Agents and Channel Connect, e.g. Booking.com, Expedia etc
Cost Option Linking a chain of hotels Internet Module websites
Easy control of database messages
Close rooms to Internet bookings, when needed
If a set of prices are identical to another set and only the name or options are different, you can use the Inherited Rates feature to allow you to type one set and have the second set inherit the prices from the first set.
Dynamic Tariff Feature - This allows tariff prices to adjust automatically up or down, as the arrival date for the availability gets closer. Thus changing prices depending on availability as time gets short to sell the room
Long stay UK Tax Rules for apartment or long stay guest houses
Booking Itinerary for Conference and functions also for up selling from your own website flowers in bedrooms, chocolates etc.
Conference Booking Itinerary selection, printing and reports
Adult, Child A, Child B, Child C naming with enable feature
Decline bookings, this is used to mark the customer record of those customers that you do not wish to receive bookings from again